We’re sorry your item(s) have damage! Some items break during shipment. We’ll do our best to help. Please email [email protected] with your order number in the subject line and a photo if possible. An R+Co team member will help you out!. While we may n
We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email at [email protected] for further assistance. Include a photo of the item received as well as the name of the item missing. Please doubl
On some occasions, packages may be marked as delivered but take additional time to arrive. They will then deliver it in the next 2-3 business days. Fingers crossed that if you still have not received it, you will receive it soon. Be sure to check aro
Ground shipping is free in the contiguous United States with orders of $40 or more. Shipping to Alaska and Hawaii is offered at a rate of $100. Shipping to Puerto Rico is offered at a rate of $30. Unfortunately at this time, we do not ship to U.S. Te
All orders ship Monday through Friday, excluding federal holidays within the United States. Please allow 5-10 business days for your order to be processed at our warehouse and delivered.
Please email [email protected] with your order number in the subject line. An R+Co team member will help you out.
Standard Shipping: We offer free standard shipping on orders over $40. Otherwise, shipping is $7.99.
R+Co offers free returns* and/or exchanges for R+Co products within 30 days of product receipt for item(s) purchased on randco.com. Products purchased from our salon and retail partners should be returned to the original place of purchase. The free r
Once your return has been received and processed, please allow 3-5 business days for the refund to reflect in your account.
Yes, we offer refunds and exchanges within 30 days of purchase. To be eligible for a refund or exchange, items must be returned in their original condition. R+Co offers free returns* and/or exchanges for R+Co products within 30 days of product receip
We understand that a product not meeting your expectations can be upsetting. If you are not completely satisfied with your product(s) purchased on randco.com, we would be happy to accept them within 30 days from the date of product receipt for a refu