How do I start a return?Updated 6 months ago
We understand that a product not meeting your expectations can be upsetting. If you are not completely satisfied with your product(s) purchased on randco.com, we would be happy to accept them within 30 days from the date of product receipt for a refund. Please note that returned merchandise must be unopened or gently used.
Generally, the processing time for refunds is up to 10 full business days from when your returned package is dropped off at the courier. For Afterpay orders, please expect a longer processing time.
Once you visit the returns portal feel free to reach out with any questions!